Frequently Asked Questions

General Solar Questions

How does solar energy work for my home?

Solar panels convert sunlight into electricity using photovoltaic (PV) cells. This electricity powers your home’s appliances and lighting. Excess energy can be stored in a battery system or fed back into the grid, depending on your setup.

Will solar panels really reduce my energy bills?

Yes. By generating your own electricity, you rely less on the utility grid, leading to lower monthly bills. Savings vary based on system size, energy usage, and local electricity rates.

What happens if there’s a power outage?

Without a battery backup, most grid-tied solar systems shut down during outages for safety reasons. However, with a battery system, you can maintain power to essential appliances during blackouts.

Financial & Incentives

How much does a solar system cost in California?

Costs vary based on system size, equipment, and installation specifics. On average, residential systems range from $15,000 to $25,000 before incentives. Financing options can offset upfront costs.

What financing options does Viva Energy offer?

We provide several financing solutions, including:

Loans: Own your system with monthly payments.
Leases: Pay a fixed monthly fee to use the system.
Power Purchase Agreements (PPAs): Pay only for the electricity you use at a set rate.

Are there tax credits or rebates available?

Yes. California offers valuable incentives to make solar more affordable. Homeowners can claim a 30% Federal Tax Credit through 2032 and, for eligible low-income households, the DAC-SASH program offers up to $3 per watt in rebates. The Self-Generation Incentive Program (SGIP) provides rebates for battery storage, and the state’s property tax exclusion ensures solar won’t increase property taxes. Flexible financing is available through PACE programs in some areas.

What is the True-Up Bill, and how can I manage it?

The True-Up Bill is an annual statement from your utility company that reconciles the energy you’ve used from the grid with the energy your solar system has produced and exported throughout the year. This final calculation determines whether you owe additional charges or have earned credits. To better manage and potentially reduce your True-Up Bill:

Monitor Your Usage: Regularly track your household energy consumption and solar production to stay informed and make adjustments as needed.
Optimize Your System Size: Ensure your solar system is properly sized to meet your household’s energy needs, especially if your consumption habits have changed over time.
Consider Adding Battery Storage: Installing a battery system allows you to store excess solar energy for use during peak rate periods or in the evening, reducing reliance on expensive grid power.

System & Installation

How long does installation take?

From contract signing to activation, the process typically spans 4 to 8 weeks, including permitting and inspections. Actual panel installation usually takes 1 to 3 days.

Do I need a new roof before installing solar?

If your roof is nearing the end of its lifespan (typically 20-25 years), it’s advisable to replace it before installation. This ensures the longevity of both the roof and the solar system.

What areas does Viva Energy serve?

We proudly serve homeowners across Central California. Contact us to confirm service availability in your specific location.

Maintenance & Performance

Do solar panels require maintenance?

Solar panels are low-maintenance. Occasional cleaning and annual inspections help maintain efficiency. Viva Energy offers maintenance services to keep your system running optimally.

How long do solar panels last?

Most panels have a lifespan of 25 to 30 years, with many continuing to produce electricity beyond that, albeit at reduced efficiency.

How can I monitor my system’s performance?

We provide monitoring tools that allow you to track energy production and system health in real-time via a mobile app or web portal.

Battery Backup & Energy Independence

What is a battery backup system, and do I need one?

A battery backup stores excess solar energy for use during power outages or peak demand times. While not essential, it enhances energy independence and can provide savings during high-rate periods.

Does Viva Energy install Tesla Powerwalls or other battery systems?

Yes. We offer Tesla Powerwalls and other leading battery solutions to complement your solar system.

Net Energy Metering (NEM 3.0)

How does NEM 3.0 affect my solar savings?

NEM 3.0 adjusts the compensation rates for excess energy sent back to the grid. While rates are lower than previous versions, strategic system design and battery storage can help maximize savings.

Is now still a good time to go solar with the new NEM rules?

Absolutely. Despite changes, solar remains a valuable investment. With rising utility rates and available incentives, going solar now can lock in long-term savings.

About Viva Energy

Why choose Viva Energy over other solar providers?

Viva Energy stands out for our:

Expertise: Years of experience in solar installations.
Quality: Top-tier equipment and workmanship.
Customer Service: Dedicated support throughout your solar journey.

Does Viva Energy offer warranties?

Yes. We provide comprehensive warranties covering equipment, installation, and performance to ensure peace of mind.

Feel free to reach out if you need further information or assistance with your solar journey!